Ozarka State of Cool

FREQUENTLY ASKED QUESTIONS

While the Official Rules outline the complete details of this promotion, your question may already be answered below.

What are the prizes for this promotion?
Sweepstakes Prizes:

Summer Fun Sweepstakes Monthly Entry Period 1:

ONE (1) GRAND PRIZE: Winner will receive one (1) "Outdoor Theater" Prize Package consisting of one (1) projector; one (1) screen and one (1) streaming device. Approximate Retail Value ("ARV"): $500.00.

Odds of winning the Sweepstakes Monthly Entry Period 1 Grand Prize depend on the number of eligible entries received during Sweepstakes Monthly Entry Period 1.

Barbeque Sweepstakes Monthly Entry Period 2:

ONE (1) GRAND PRIZE: Winner will receive one (1) grill and one (1) cooler. TAX GROSS UP PAYMENT: Sponsor will also provide winner a single cash payment in the form of a corporate check, which is intended to assist the winner with any federal, state, or other tax obligations related to the Grand Prize (the "Tax Gross-Up Payment"). The Tax Gross-Up Payment will be $300.00. The Grand Prize winner's actual tax liabilities related to the Grand Prize could exceed the Tax Gross-Up Payment. The Grand Prize winner is solely responsible for all applicable federal, state, or other tax obligations related to the Grand Prize. Sponsor will not provide any further assistance toward the winner's tax obligations.ARV: $1,300.00.

Odds of winning the Sweepstakes Monthly Entry Period 2 Grand Prize depend on the number of eligible entries received during Sweepstakes Monthly Entry Period 2.

Recycle Sweepstakes Monthly Entry Period 3:

ONE (1) GRAND PRIZE: Winner will receive one (1) Sustainable/recycled TAX GROSS UP PAYMENT: Sponsor will also provide winner a single cash payment in the form of a corporate check, which is intended to assist the winner with any federal, state, or other tax obligations related to the Grand Prize (the “Tax Gross-Up Payment”). The Tax Gross-Up Payment will be $750.00. The Grand Prize winner’s actual tax liabilities related to the Grand Prize could exceed the Tax Gross-Up Payment. The Grand Prize winner is solely responsible for all applicable federal, state, or other tax obligations related to the Grand Prize. Sponsor will not provide any further assistance toward the winner’s tax obligations. ARV: $3,250.00.

Odds of winning the Sweepstakes Monthly Entry Period 3 Grand Prize depend on the number of eligible entries received during Sweepstakes Monthly Entry Period 3.

Tailgate Sweepstakes Monthly Entry Period 4:

ONE (1) GRAND PRIZE: Winner will receive one (1) tailgate package consisting of one (1) tailgating table; two (2) tailgating chairs; one (1) pop-up canopy; one (1) $500.00 grocery store gift card (terms and conditions apply) and one (1) tailgating game. TAX GROSS UP PAYMENT: Sponsor will also provide winner a single cash payment in the form of a corporate check, which is intended to assist the winner with any federal, state, or other tax obligations related to the Grand Prize (the “Tax Gross-Up Payment”). The Tax Gross-Up Payment will be $300.00. The Grand Prize winner’s actual tax liabilities related to the Grand Prize could exceed the Tax Gross-Up Payment. The Grand Prize winner is solely responsible for all applicable federal, state, or other tax obligations related to the Grand Prize. Sponsor will not provide any further assistance toward the winner’s tax obligations. ARV: $1,260.00.

Odds of winning the Sweepstakes Monthly Entry Period 4 Grand Prize depend on the number of eligible entries received during Sweepstakes Monthly Entry Period 4.

Instant Win Game Prizes: There will be five-hundred sixty (560) Instant Win Game Prizes available to be won. Available prizes are listed below.
Instant Win Game Phase 1:

There will be five hundred sixty (560) Instant Win Game Prizes available to be won during Instant Win Game Phase 1. Available prizes are listed below.

Prize Quantity Prize Description ARV
10 Touchless 16-gallon dual step trash can/recycle bin $160.00 each
200 $25.00 home improvement store gift card, terms and conditions apply $25.00 each
100 Bees Wrap Vegan Assorted Pack $19.00 each
250 $10.00 donation to American Red Cross $10.00 each



Instant Win Game Phase 2:

There will be one hundred eighty-seven (187) Instant Win Game Prizes available to be won during Instant Win Game Phase 2. Available prizes are listed below.

Prize Quantity Prize Description ARV
4 Touchless 16-gallon dual step trash can/recycle bin $160.00 each
67 $25.00 home improvement store gift card, terms and conditions apply $25.00 each
33 Bees Wrap Vegan Assorted Pack $19.00 each
83 $10.00 donation to American Red Cross $10.00 each


Odds of winning an Instant Win Game prize depend on the date/time of entry, the number of prizes remaining available at the time of entry and number of eligible Instant Win Game plays received. The number of prizes available to be won will diminish as they are awarded.
See the Official Rules for complete details.
How many times can I enter the promotion?
Each entrant may enter/play one (1) time per day. Each entrant can earn up to three (3) bonus entries into a Monthly Entry period drawing. See Official Rules for details.
How many prizes could I win?
There is a limit of one (1) Sweepstakes Grand Prize and one (1) Instant Win Game prize per person.
How do I play the instant win game?
Follow the on-screen instructions, on the game page, to find out if you won.
I won the instant win game, but never received an email with more details. What should I do?
Please search your inbox, including your spam folder, for an email from customercare@helloworldfulfillment.com. If you still cannot find the email, please fill out the contact form to let us know so that we can assist.
How will I know if I'm the big sweepstakes winner?
The monthly sweepstakes drawings will be held on or around July 29, 2021; August 30, 2021; September 30, 2021; and November 6, 2021 respectively. The winner(s) will be notified via email from the contact information provided upon registration. Once the winners are confirmed and prizes are fulfilled, an official win list will be posted. A direct link to this list can be found in the Official Rules.
I got a message that I've already entered today, but I haven't. What should I do?
Make sure you are visiting https://www.ozarkastateofcool.com/ directly rather than a bookmarked page in your browser. Also, please try to clear cookies and cache on your internet browser.
What are browser cookies... and how do I enable them?
Cookies help you stay logged into a website by storing a small amount of information about your session. Cookies must be enabled to participate in this program.

If you are not familiar with how to enable "cookies" on your browser, click on "Help" in the menu bar of your browser and search under "cookies".
I think I'm having technical issues. What should I do?
Sometimes it's a simple thing like updating your browser. Check to be sure that you have a modern version of Chrome, Internet Explorer, Firefox, or Safari. Also, you may want to check your browser preferences section to be sure JavaScript is enabled. Clearing your cache and cookies also helps in this instance.
I have recently moved or updated my email address. Can I change my registration information for this promotion?
We apologize for any inconvenience, but due to the number of entries we receive in each promotion, we are unable to change registration information. If you do win a prize during the promotional period and your contact information does change, contact customercare@helloworldfulfillment.com and provide your updated information.

Please Note: We cannot guarantee that we will be able to accommodate your request.
Why can't I use my P.O. Box address to register or claim my prize?
Your home address allows us to identify your residence for eligibility purposes.